Effective Date: [01.02.2025]

1. Overview

At ONADIGI, we strive to provide high-quality digital products for our customers. Since our products are digital downloads, all sales are final. However, we understand that issues may arise, and we are committed to providing assistance.

2. Non-Refundable Items

Due to the nature of digital products, we do not offer refunds, returns, or exchanges once a purchase has been completed and the product has been downloaded.

3. Refund Exceptions

We may consider a refund or replacement under the following circumstances:

If you did not receive the download link after purchase.

If the file is corrupted or not working properly.

If you were charged incorrectly due to a technical issue.

To request a refund under these conditions, please contact us at contact@onadigi.com within 7 days of purchase, providing your order details and a description of the issue.

4. Technical Support

If you experience any issues with your digital product, we encourage you to reach out to our support team for assistance before requesting a refund.

5. Changes to This Policy

ONADIGI reserves the right to update this refund policy at any time. Any changes will be posted on this page with the updated effective date.

6. Contact Us

If you have any questions about our refund policy, please contact us at contact@onadigi.com .

Thank you for choosing ONADIGI!